Troubleshooting WCS Errors

1)  CONFLICT ON PORT 8880, WHILE STARTING WAS SERVER

This happens when there are other application which is also using the port 8880. So to resolve the issue, we need to find which application is using the port 8880 through 'netstat' command in command prompt or update our WAS server to not use 8880.

We can update the WAS server through these steps:

1) Shut down WAS.

2) Browse to or search for the serverIndex.xml, for example, at "C:\WAS\AppServer\config\yourNode\nodes\yourNode\serverindex.xml"

3) Open the file and locate the following lines:
              endPointName="SOAP_CONNECTOR_ADDRESS">

4) Change "port 8880" to an available port

5) Save the serverindex.xml and restart WAS

        Follow the link : http://www-01.ibm.com/support/docview.wss?uid=swg21191681

We Might get these TCP error, port 80 nad 443 already in use and TCP_2 initialization failed
The socket bind failed for host * and port 80. The port may already be in use.
The socket bind failed for host * and port 443. The port may already be in use.
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Sometimes we are getting the above errors in console and application won't work properly.
Reasons for the error :
  a) It clearly says port 80 and 443 is already used by some other application.
  b) or the virtual host configuration in commerce server may be not functioning properly.
Soln :
  We can follow the below link of info center   'http://pic.dhe.ibm.com/infocenter/wchelp/v7r0m0/topic/com.ibm.commerce.developer.doc/refs/rdetbde.htm'  or run 'netstat-aon'  to check which application is suing the port 80,
  most of the cases 'skype' is using the poty 80 and 443 which causes issue, either kill skype or check skype   to uncheck the common property which uses port 80 and 443.

  sometimes vmware application if installed, it uses port 443.
  and sometimes system PID 4 is usng the port 80, to fix this, go to Device Manager -- > Non-plug and Play   Driver --> http and disable this and reboot the system.


2)  DISABLE ACCESS CONTROL CHECK WHILE DEVELOPMENT PERIOD

Go to  wc-server.xml
and find BootstarpMulti in wc-server and add ' AccessControlUnitTest="true" ' before this tag.

Restart the server and you will be able to run the command and there will be no access check. In some case you will see message in console saying User is not authorize to run this command but we can ignore this, it is just a message, but the command will run.

3)  RESET THE PASSWORD FOR BUSINESS TOOLS

RESET THE PASSWORD FOR BUSINESS TOOLS 

(Commerce Accelerator, Administration Console ......... )

Run the below query, this will reset the password to initial password wcsadmin.

             update userreg set logonpassword = x'74434f61354f51593862415655304d5268424e54723865685653356151374a2b353163506c4261363730633d202020202020202020202020202020202020202020202020202020202020202020202020202020202020202020202020202020202020202020202020202020202020202020202020202020202020202020202020' where logonid='wcsadmin';

             update userreg set salt = 'hsdbacehyoyn' where logonid='wcsadmin'; 

             update userreg set status = 1 where logonid='wcsadmin'; 

             update userreg set passwordexpired = 1 where logonid='wcsadmin';